FREQUENTLY ASKED QUESTIONS
Everything you need to know about our products, shipping, and research protocols.
Quality & Science
What is the purity level of your peptides?
All our products are manufactured to pharmaceutical-grade standards, ensuring a minimum purity of 99%. Each batch undergoes rigorous testing to ensure it meets our strict concentration and stability requirements.
Why are some products sold as "lyophilized powder"?
Lyophilization (freeze-drying) is the gold standard for maintaining the structural integrity and biological activity of peptides. This process ensures a long shelf life and stability during transit within New Zealand.
What is the difference between capsules and injectable vials?
Injectable vials (like BPC-157 or Melanotan-II) typically offer higher bioavailability for systemic research. However, we offer specialized oral formulations (like BPC-157 Capsules) that are designed to survive the digestive tract for localized gastric repair or systemic benefit.
Usage & Tools
How do I calculate the correct dosage for my research?
Precision is critical in research. To help you determine the exact volume of Bacteriostatic Water needed for reconstitution and the resulting concentration, we have developed an interactive Peptide Cycle & Dosage Calculator. This tool ensures your protocols are accurate and consistent.
How do I reconstitute my peptide vials?
Gently introduce Bacteriostatic Water into the vial by aiming the stream at the glass wall. Do not shake the vial vigorously; instead, gently swirl it until the powder is fully dissolved. Shaking can damage the delicate peptide chains.
Storage & Handling
How should I store my products once they arrive?
Lyophilized powder should be stored in a cool, dark place or a refrigerator for long-term stability. Once reconstituted, the solution must be kept refrigerated (2-8°C) at all times and protected from direct light.
What happens if my package sits in the heat during shipping?
Our peptides are freeze-dried and stable enough to withstand typical transit temperatures for several days. However, once your order is delivered, we recommend immediate refrigeration to preserve maximum potency.
Shipping & Orders
Do you offer overnight shipping in New Zealand?
We utilize premium courier services. Most North Island orders arrive within 1 business day, and South Island orders typically take 1-2 business days. Rural addresses (RD) may take an additional day.
Are there any legal restrictions for purchasing these in NZ?
In New Zealand, these compounds are intended for laboratory research and educational use. We comply with all local regulations and recommend that buyers ensure they are using these products within a professional or research-oriented framework.
